Privacy Policy

1. Introduction

ForeSales ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales forecasting and inventory optimization platform, including our website at foresales.io and our mobile applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, password, company name, and other registration details.
• Business Data: Sales data, inventory information, supplier details, and other business data you upload to our platform for analysis and forecasting.
• Payment Information: If you subscribe to a paid plan, we collect billing information, including credit card details (processed securely through our payment processor).
• Communications: Information you provide when you contact our support team, respond to surveys, or communicate with us.
• Team Information: Details about team members you invite to collaborate on your ForeSales account.

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, browser type, and mobile network information.
• Usage Data: How you interact with our Service, including pages visited, features used, time spent on the platform, and clickstream data.
• Log Data: IP address, access times, referring URLs, and other standard log information.
• Location Data: General location information derived from your IP address. With your consent, we may collect more precise location data on mobile devices.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Our Service: To operate, maintain, and enhance ForeSales, including AI-powered forecasting, analytics, and inventory optimization features.
• AI Analysis: To process your business data using Google Gemini AI and other machine learning technologies to generate sales forecasts, demand predictions, and actionable insights.
• Personalization: To customize your experience and provide recommendations tailored to your business needs.
• Communication: To send you service updates, security alerts, technical notices, and respond to your inquiries.
• Marketing: With your consent, to send promotional communications about our products and services. You can opt out at any time.
• Analytics: To understand how users interact with our Service and to improve our offerings.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, and fraudulent activity.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Service, including cloud hosting (e.g., Neon Database), AI processing (Google Gemini), payment processing, email delivery, and analytics.
• Team Members: Information may be shared with other authorized users within your organization's ForeSales account based on permission settings.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure cloud infrastructure with SOC 2 compliance
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain certain information for legitimate business purposes, such as maintaining records for legal compliance, resolving disputes, and enforcing our agreements. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in our emails or adjusting your account settings.
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at privacy@foresales.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during international transfers.

9. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.